Shipping & Delivery
- Sydney Metro Delivery: 2-3 working days
- Outside Sydney Metro Delivery: 3-5 working days
Hiab or Forklift service deliveries will arrive on a pallet and will be delivered to the nearest accessible location.
Deliveries will be on 8 to 6-ton truck depending on no of pallets, therefore if your property has restricted access, please let us know at the time of ordering via the delivery restrictions comments box. This may incur an additional charge.
Hazards or obstructions (e.g. steps, lifts, uneven or gravel paths/driveways) may necessitate the delivery being made to an alternative location nearest to the delivery vehicle.
Goods will not be broken down or discharged by the driver. Take caution when removing all packaging to avoid damages and injury. Please assess the weight of the boxes as tiles can be heavy, precautions may need to be made.
Pallet orders require a signature upon delivery.
Once an order has been dispatched from our warehouse and is in the care of the driver the order is then unable to be amended. Therefore, please ensure that delivery dates, addresses and items are correct prior to dispatch.
Overlook Tiles - Factory Outlet
10-12 Fairford Rd, Padstow NSW 2211
Phone: (02) 9709 3244